Privacy Policy
Effective Date: January 7, 2017
Oxford Pierpont Holding Corporation (“Oxford Pierpont,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit OxfordPierpont.com (the “Website”) or communicate with us via SMS or phone.
We encourage you to read this policy carefully. By using our Website, you agree to the practices described below.
1. Information We Collect
a. Website Visitors
We collect only minimal information necessary to operate our Website and understand how visitors use it:
- Device and Usage Information:
We use Google Analytics and Facebook Pixel to collect standard, non-personally identifying information about your device, browser, general location (city/state), referring website, and on-site actions (e.g., page views, time spent). - Cookies and Tracking:
We use cookies only as necessary for the operation of Google Analytics and Facebook Pixel. No other tracking, remarketing, or advertising cookies are used. - No Account or Payment Data:
We do not offer user accounts on our Website, and we do not store or process any payment information on our servers. All payments are processed securely offsite via Stripe.com.
b. Contact Forms and Communication
- Contact Forms:
If you submit a contact form, your message is immediately forwarded to our business email and is not stored on our web server. - Email, SMS, and Phone Communication:
If you contact us by email, phone, or SMS, we will retain only the information necessary to respond to your inquiry or support request.
c. SMS Communication
- We may send SMS messages only in response to direct communication from existing clients or for urgent business communication. We do not send marketing or promotional messages via SMS.
- If you receive SMS messages from us, we collect your phone number and any information you voluntarily provide during our communication.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, secure, and improve the Website
- To understand Website traffic and usage patterns (using Google Analytics and Facebook Pixel)
- To respond to your inquiries and provide support via email, phone, or SMS
- To communicate with existing clients regarding their services, support, or account status
- To comply with legal and regulatory obligations
We do not sell, rent, or share your information for marketing purposes.
3. Information Sharing and Disclosure
- No Data Transfer:
Your data will not be transferred to external organizations under any circumstances, including with user consent. - Service Providers:
We use Google Analytics and Facebook Pixel for website analytics. No personally identifiable information is shared with these services. Payments are processed directly by Stripe, and we do not receive or store your payment information. - Legal Compliance:
We may disclose information if required to comply with applicable laws, regulations, or legal process. - Business Operations:
In the event of a business reorganization, merger, or acquisition, relevant information may be transferred as permitted by law.
We do not share SMS consent, phone numbers, or other personal data with third parties for marketing purposes.
4. Technical and Organizational Measures to Protect Your Data
We implement strict technical and organizational measures to protect your data and prevent unauthorized sharing, including:
- Access Controls: Only authorized personnel have access to personal data, based on their roles and responsibilities.
- Regular Audits: We conduct regular audits of our data handling processes to ensure compliance and security.
- Data Security: We use secure systems and protocols to store and process your information.
5. Your Choices and Controls
- Opt-Out of Analytics:
You can use browser settings or third-party tools to block cookies or tracking by Google Analytics and Facebook Pixel. - SMS Opt-Out:
You may opt out of SMS communication at any time by replying STOP to any message you receive from us. - Do Not Track:
Our Website does not respond to browser “Do Not Track” signals.
6. Data Security
We use industry-standard measures to protect the information we collect, including secure web hosting and limited data retention. We do not store sensitive personal data or payment information on our servers.
7. Children’s Privacy
Our Website is intended for users age 13 and older. We do not knowingly collect information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy as our practices change. If we make significant changes, we will post an updated notice on this page. The effective date will always be shown at the top of the policy.
9. Contact Us
If you have any questions or concerns regarding your personal data or this privacy policy, please contact us at:
Email: support@oxfordpierpont.com
Phone: 1-844-834-3458
Oxford Pierpont Holding Corporation
OxfordPierpont.com
All rights reserved.